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Your warranty
Our shutters go above and beyond, our 7 year warranty gives you the confidence that our shutters are amongst the best in the UK. Our vigorous quality checks will ensure your shutters will last a lifetime. Read about our warranty below.
MDF, Hybrid, Hardwood and Waterproof shutter warranty.
Core Structure – 7 years
Colour – 3 years
Stainless Steel Hardware – 3 years
Standard Hardware – 1 year
London Interior Shutters warrant that our product will be defect free in materials or workmanship for as long as the original purchaser owns the shutters provided and that such products were installed by London Interior Shutters. Please note that our shutters are made from natural wood and MDF and therefore any defects that cannot be seen from 4 feet away in normal light will not be covered by our warranty.
Our product must be made or assembled exclusively from original materials and components. Any resale or other transfer of the product and/or materials voids this warranty.
This warranty is exclusive and in lieu of all other obligations, liabilities or warranties. In no event shall London Interior Shutters be liable for incidental or consequential damages, or for any expense associated with such damages. Repairs or remakes of defective products is the sole remedy under this warranty and in no event shall London Interior Shutters be liable for costs to remove and/or reinstall the product and Repairs will be made only with like or similar parts.
This warranty does not cover any condition of/or damage to the shutters or window from unauthorised repairs, accidents, alterations, misuse, abuse, act of God, motorised devices, wear and tear or failure to follow our instructions with respect of cleaning or maintenance.
Improper, inappropriate or unauthorized replacement parts, repairs or maintenance voids this warranty. This warranty excludes all liability for removal of the shutter and reinstallation in the same or another window, or damage to the window frame, glass or any other portion of the window once our shutters have been installed.
Due to manufacturing, natural variations in colour, grain and texture in these products, London Interior Shutters are not able to guarantee exact matches to samples, nor are they able to guarantee exact matches on subsequent orders. Returns cannot be authorised due to these normal variations.
All other warranties, both express and implied, are expressly disclaimed. London Interior Shutters reserve the right to charge a call out fee. This warranty excludes all liability for consequential or incidental damages for any cause whatsoever.
Colour
Wood stains: London Interior Shutters cannot guarantee a perfect colour match, as part of the character of a natural wood product is that it may vary in tone and grain.
Paint Finishes: A custom colour may not end up being an exact duplicate. This is due to a number of variables such as:
The species of timber the paint is being applied to
The number of coats applied.
The degree of sanding and surface preparation.
The temperature and humidity at application and drying.
Other warranties
Blinds – 1 year
Shutter integrated blinds – 1 year
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